Vstar Infotech

Services We Offer

Voice Based

• 24 X 7 Inbound and Outbound Call Centre • Help Desk • Complaint Management • Customer Relationship Management • Retention Management • Real-time Support • Customer Follow-up Services • Computer skills • Active listener • Organizational skills • Product knowledge • Problem-solving • Adaptability • Multitasking

Data Management Services

• Data Indexing • Data Digitization • High Volume Data Entry • Application Data Entry • Document Management • Document Scanning • Reporting Services in Real-time • Campaign Scheduling Services • Do Not Call Management Services • Post-campaign Reporting Services • Analyst, Data Management

Address & Credit Verification

• Field Data Collection • Credit Verification Reporting • Address Verification Reporting • Bulk Customer Verification • Visiting • Follow up for payment • Issuing Receipt

Human Resource Management

• Talent Search / Recruitment • Staffing • Payroll Management • Performance Management • Training & Support • Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process • Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements • Create and implement effective onboarding plans • Develop training and development programs • Assist in performance management processes • Support the management of disciplinary and grievance issues • Strong ethics and reliability

Technical Support

• Software & Hardware Support • Maintains information technology strategies • Hardware & Networking Support • Laptop & Desktop Support • Access Request • Technical Help Desk • Directs technological research by studying organization goals, strategies, practices, and user projects • Maintains a safe and secure work environment • Identifies problems. • Verifies application results by conducting system audits of technologies implemented

V-STAR INFOTECH 501, 5th Floor, Rajashree Plaza, Opp. Shreyash Cinema, LBS Road, Ghatkopar (West), Mumbai 400086. Maharashtra. India. Telephone : 022 4608 0543 Email : info@vstarinfotech.co.in Website : www.vstarinfotech.co.in For business related enquiries please get in touch with Mrs. Janvhi Ubale on email : janvhi@vstarinfotech.co.in